Privacy Policy
Content last reviewed October 4, 2026
What Information We Collect
When you contact Plumber Modesto Pros, we collect the details you give us directly. This usually includes your name, phone number, and email address. If you use our contact form, we also receive the message you write and the kind of plumbing help you are asking about. When we set up a visit, we collect your service address so our team knows exactly where to go.
We may also note details about your plumbing setup that help us prepare for the job. That can include the type of property, the fixture involved, and anything unusual about the layout or access. These notes come from what you tell us on the call or in the form. We do not ask for payment details through the website, and we never collect passwords or account credentials.
Our website may record basic technical information automatically, such as the pages you view and how you arrived at the site. This happens through standard web logs and analytics tools. It does not include your name or contact details unless you submit them yourself. Technical data of this kind is kept separate from your customer record.
How We Use Your Information
We use your contact details to respond to your request and arrange a visit. That includes calling or emailing you back, confirming an appointment time, and sending reminders. We also use the job details you provide to make sure the right equipment is on the truck. Everything we collect serves the practical purpose of getting you scheduled and looked after.
Your information also helps us keep clear records of past visits. If something acts up again later, those notes help us see what was done before. We may follow up after a visit to make sure the work held up. We do not use your details for unrelated marketing lists, and we never sell your data to anyone.
If you ask a general question that does not lead to a visit, we use your message only to answer it. We keep it simple: your information exists to support the conversation you started with us. You will not be added to bulk campaigns or outside lists without your clear say-so.
Cookies and Site Analytics
Like most websites, ours uses small text files called cookies to remember basic preferences and keep the site running well. These might remember that you visited before or which pages you looked at. They do not contain your name, phone number, or email address. You can turn cookies off in your browser settings if you prefer, and the site will still work.
We also use general analytics tools that show us how visitors use the site in the aggregate. These tools tell us things like which pages are popular and where visitors tend to arrive from. The reports are grouped and anonymous, so we cannot tie them to any individual person. We use this picture only to make the site clearer and easier to use.
We do not run targeted advertising that follows you around the web, and we do not buy or trade visitor profiles. If we ever change the tools we use, this page will be updated to say so. For now, what we track is limited to what helps the site work properly for you.
How We Share Information
Plumber Modesto Pros does not sell your personal information to anyone. We share it only where it is needed to run the business. That means the office staff and field team who handle your request, plus outside providers that help with things like website hosting or call handling. Those providers see only what they need in order to do their job.
We may share details if the law requires it, such as in response to a valid legal order. We may also share what is needed to protect our rights or keep someone safe. Outside of those narrow cases, your information stays with us. We do not rent, trade, or barter customer lists under any arrangement.
Our providers are expected to handle your information responsibly and use it only for the work we hired them to do. We do not give them permission to contact you for their own purposes. If a provider's role changes, we revisit what access they have and adjust it.
Your Rights and How to Reach Us
You can ask us what personal information we have about you at any time. If something is wrong, we will correct it. If you want your details removed from our records, send the request and we will honor it where the law allows. We want you to feel fully in control of your own information.
You can also tell us to stop contacting you beyond the messages needed for an active job. We will respect that choice and note it in your record. There is no penalty for asking questions or making these requests. We answer in plain language, not legal jargon, because this policy is meant to be read.
Questions about this policy go to info@plumbermodestoca.com. Include your name and a way to reach you so we can respond properly. We review this page from time to time and update it when our practices change. The version shown on this site is always the current one.